Privacy Policy

At CLAN, protecting your privacy is one of our highest priorities. We are committed to safeguarding your personal information and ensuring that it is handled securely and responsibly.

This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the rights you have regarding your personal data.

Information We Collect

When you place an order or interact with our website, we may collect the following personal information:

Full Name
Billing and Shipping Address
Email Address
Phone Number
Payment and Order Information
Any additional information you voluntarily provide when contacting us

How We Use Your Information

We use your personal information to:

Process and fulfill your orders
Deliver products and provide customer support
Communicate order updates and important notifications
Improve our products, services, and website experience
Comply with applicable legal and regulatory requirements

We retain your personal information only for as long as necessary to fulfill these purposes or as required by applicable law. Once it is no longer needed, your information is securely deleted or anonymized.

Sharing Your Information

We may share your personal information with trusted third-party service providers who assist us in operating our business, including:

Shipping and delivery partners
Payment processing providers
Technology and website service providers

These partners are only given access to the information necessary to perform their services and are required to protect your data.

CLAN does not sell, rent, or trade your personal information to third parties.

Your Rights

You have the right to:

Access the personal information we hold about you
Request corrections to inaccurate or incomplete information
Request deletion of your personal information where legally permitted
Withdraw consent for certain data processing activities where applicable

To exercise any of these rights, please contact us using the details below.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction. While no online system can guarantee absolute security, we continuously work to maintain a secure shopping experience.